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Alerts: For Your Information

Please be aware that Territorial Savings Bank will never send an email or text message asking customers to verify their personal information.

If you are a recipient of such an email or text message, do not respond to the email, text message or click on any links contained within. Delete the email or text message immediately and contact Territorial Savings Bank's Electronic Banking Services at 946-1400 for assistance.


Fraudulent E-mail Claiming to be from NACHA - The Electronic Payments Association

NACHA has published a phishing alert. Random individuals and/or companies may have received a falsified e-mail with the subject title “Rejected ACH Transaction.” This e-mail appears to be from NACHA – The Electronic Payments Association telling them that there is a problem with an ACH transaction they have originated. The e-mail includes a link which redirects the individual to a fake web page which appears like the NACHA website and contains a link which is almost certainly executable virus with malware. The e-mail did not originate from NACHA and the website is not NACHA’s. Do not click on the link in the fraudulent e-mail.


Fraudulent E-mail Claiming to Be From the FDIC

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of a fraudulent e-mail that has the appearance of being sent from the FDIC. The subject line of the e-mail states: check your Bank Deposit Insurance Coverage. The e-mail tells recipients that, "You have received this message because you are a holder of a FDIC-insured bank account. Recently FDIC has officially named the bank you have opened your account with as a failed bank, thus, taking control of its assets.

The e-mail then asks recipients to visit the official FDIC website and perform the following steps to check your Deposit Insurance Coverage (a fraudulent link is provided). It then instructs recipients to download and open your personal FDIC Insurance File to check your Deposit Insurance Coverage.

This e-mail and associated Web site are fraudulent. Recipients should consider the intent of this e-mail as an attempt to collect personal or confidential information, some of which may be used to gain unauthorized access to on-line banking services or to conduct identity theft. The FDIC does not issue unsolicited e-mails to consumers. Financial institutions and consumers should NOT follow the link in the fraudulent e-mail.


Storm Worm Virus Alert

Be on the lookout for spam e-mail spreading malicious software (malware) which mentions
F.B.I. vs. facebook. The e-mail directs the recipient to click on a link to view an article about the
FBI and Facebook. Once the user clicks on the link, the Storm Worm malware is downloaded to the Internet-connected device, causing it to become infected with the virus and part of the Storm Worm botnet.

A botnet is a network of compromised machines under the control of a single user. Botnets are typically set up to facilitate criminal activity such as spam e-mail, identity theft, denial of service attacks, and spreading malware to other machines on the Internet. The Storm Worm virus has capitalized on various holidays and fictitious world events in the last year by sending millions of
e-mails advertising an e-card link within the text of the spam e-mail.

Be wary of any e-mail received from an unknown sender. Do not open any unsolicited e-mail and do not click on any links provided.If you have received this, or a similar e-mail, please file a complaint at www.ic3.gov.


Don’t Be an On-line Victim: How to Guard Against Internet Thieves
and Electronic Scams

The Federal Deposit Insurance Corporation (FDIC) released an on-line multimedia education
tool that consumers can use to learn how to better protect their computers and themselves from identity thieves. The presentation also features actions consumers can take if their personal information has been compromised.