Online Banking Updates

System Maintenance Schedule: Maintenance is performed on Wednesdays and Sundays between 6:00 PM - 12:00 AM Hawaii Time. Online Banking may be unavailable during this time. Please arrange to submit transactions before or after this scheduled maintenance. Thank you for your understanding.

Safe Online Banking brochure (PDF) provides simple tips to protect your assets and identity, information on cyber-frauds, tools and resources available for victims.


Enhancements
3/9/2015: Savings Account Not Displayed - Update

Some customers reported that they were not able to see their savings accounts this weekend. The screen display problem was corrected early this morning and we continue to monitor the situation. If you have any questions, please contact us on Oahu at 808-946-1400 or toll-free at
1-800-951-8418, or email us at ebank@territorialsavings.net.
12/16/2014: Mobile Banking App Now Available for iPad® and Android Tablets


The new TSB Tablet App has all the same convenient, cool features as the TSB Mobile Banking Phone App AND a built-in calendar and calculator that you can access from any page. Bigger, brighter, and easier to use. You can download the App directly from your App store.

Tips for Android Tablets: Search for "Territorial Savings Bank", "TSB Tablet" or "TSB Mobile Banking for Tablet", then select the TSB Mobile Banking for Tablet App - do not download the Phone App.

Note: If you download the Phone App in error, uninstall the App from your Android tablet, then delete it from Consumer Online Banking. Then install the Tablet App from the Google Play Store.

How to delete from Consumer Online Banking: Go to My Info/Mobile, then click Manage Device (under Mobile Banking Profile). Select tablet device from list, select "Stop Using this Device for Mobile Banking" from drop down menu, then click "Go".

12/02/2014: Mobile Banking Browser Update

Effective December 7, 2014, Mobile Banking via Browser Service will require touch-based internet browsers. This does not affect Mobile Banking via App.
11/25/2014: Bill Payment System Requirements

In October, Google identified a security vulnerability called Poodle (Padding Oracle on Downgraded Legacy Encryption). The Consumer Online Bill Payment service will be implementing security enhancements on December 31, 2014 to address this vulnerability. Once implemented, we will not be able to support customers using the Microsoft XP operating system and Microsoft Internet Explorer (IE) versions lower than 8. More info