Online and Mobile Banking Updates
On Wednesday, September 6, we’ll be upgrading our Online Banking service to provide you more features and ease of use.
To learn about all the enhancements – check out our video.
1. Browser (e.g. Internet Explorer, Safari, Chrome) Settings
- PopUp Blockers turned-off to view eStatement and Bill Payment pages.
- New: 3rd Party Cookies turned on. Depending on your browser, you may be able to block all 3rd party cookies and only allow select websites, like the TSB Online Banking website.
2. If your password on the former online banking website was more than 17 characters long and you’re having trouble logging in – please contact us for assistance.
System Maintenance Schedule: Maintenance is performed on Wednesdays and Sundays between 6:00 PM – 12:00 AM Hawaii Time. Online Banking may be unavailable intermittently during this time. Please arrange to submit transactions before or after this scheduled maintenance. Thank you for your understanding.
Safe Online Banking brochure (PDF) provides simple tips to protect your assets and identity, information on cyber-frauds, tools and resources available for victims.
| 5/4/2017: Mobile Banking Check Deposit Limits Increases
The following enhancements will be effective on Tuesday, May 9, 2017
The Mobile Banking Terms and Conditions has been updated to reflect the upcoming changes.
| 4/17/2017: Online Banking Browser and Operating Systems Update
To ensure your online banking service is supported by the highest level of privacy and data integrity and avoid unnecessary service interruptions, please update your internet browser and/or operating systems to the following:
|3/19/2017: Three New Features in TSB Mobile App
|2/8/2017: Two New Features for TSB Mobile Banking App
To take advantage of these new features, please update your TSB Mobile Banking App to version 8.