Online and Mobile Banking Updates
System Maintenance Schedule: Maintenance is performed on Wednesdays and Sundays between 6:00 PM – 12:00 AM Hawaii Time. Online Banking may be unavailable intermittently during this time. Please arrange to submit transactions before or after this scheduled maintenance. Thank you for your understanding.
Safe Online Banking brochure (PDF) provides simple tips to protect your assets and identity, information on cyber-frauds, tools and resources available for victims.
|10/16/2019: Online Banking and Mobile Banking will not be available Sunday, October 20 from 5pm – midnight (Hawaii Standard Time) for system maintenance. We apologize in advance for the inconvenience.|
|7/29/2019: Mobile Banking App Hardware and Browser Updates and Online Banking Browser Updates|
| 5/15/2019: Mobile Banking App Enhanced with "Live Updates"
Live Updates is a push down notification feature to alert customers of changes on the TSB Mobile Banking App, including new features and planned maintenance downtime.
To get this feature, update your App to version 18.4. After you login, a "What's New" screen will appear with a link to the Alerts screen to turn on the service - it's that easy!
After you turn it on, a Manage Live Updates link will appear on the bottom of the Accounts screen. If you decide later you want to turn it off, just click on the Manage Live Updates link to get to the Alerts screen.
Future messages will include branch updates (e.g. closed due to holidays).
| 1/11/2019: Mobile Banking Tablet App Replaced by Mobile Banking Phone App
Tablet users will now get the latest features and enhancements as Mobile Banking App users like biometric sign-in, include Apple Touch ID, Apple Face ID and Android fingerprint login, Instant Balance and Scheduled Transfers.
If you are a current tablet App user, please delete the current App from your tablet and install the Territorial Savings Bank Phone App from the App Store.
| 10/1/2018: Real-time Alerts Coming on Tuesday, October 9, 2018
On Tuesday, October 9, 2018, the alerts feature in Consumer Online Banking will be replaced with a new alert service that has more alert options, easier to use, with alerts delivered to you in real-time. The new alert service will also be available for Mobile Banking customers.
To provide you with this new service, existing alerts you may have scheduled will be cancelled on Tuesday, October 9. The last alert you will receive from the current alert service will be on October 9 at 10 am HST. We apologize for the inconvenience and hope you’ll try out the new and improved alert service.