Important Information and Tips

ATM and Check Card Notifications

To protect your account, we monitor your ATM and check card transactions for potentially fraudulent activity. Should we suspect fraudulent activity, we’ll be calling you to validate the legitimacy of your transactions. Your participation in responding to our automated call is critical to prevent potential risk and avoid restrictions we may place on the use of your card. To ensure we can continue to reach you whenever potential fraud is detected, please keep us informed of your correct phone numbers and address at all times.

 

Traveling Abroad Tips

If you will be traveling to a foreign country and plan to use your Territorial Savings Bank Check Card, please contact our Electronic Banking Services Department at 808-946-1400.  We have blocked specific transactions in several foreign countries to prevent your check card from unauthorized use. By contacting us, we can explain how and where you’ll be able to use your card.

 

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